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FAQ

Why choose Venatos?

We are working towards creating a new and exciting Canadian premium gaming peripheral brand with unique products not available in the market.

What countries do you ship to?

We provide free shipping to Canada and USA and affordable international shipping rates starting at $10.

How quick can I get my products?

This depends on where you are. Orders typically are processed within 2 to 3 business days and shipped within 7 business days.

How do I increase the charging speed on the wireless charger?

Your monitor or computer may not have enough power to charge your phone quickly . You can connect a wall adapter to your mouse pad to maximize the charging ability.

How do I find your software?

Click on the Software tab on our website header to find a download link to the software.

How can I get in touch with you for business related inquiries?

You can contact us at contact@venatos.com. We strive to respond to all our emails within 24 hours.